At 789h, we believe that gaming should always be fun — never a source of stress, financial hardship, or harm. Our responsible gaming programme is built to give every Filipino player the tools, information, and support they need to stay in control.
789h takes its duty of care to players seriously. We know that for the vast majority of our players — from Manila to Cebu, Davao to Quezon City — online gaming is a form of entertainment, a way to unwind after a long day or catch some excitement during the weekend. That's exactly what it should be.
But we also know that for a small number of people, gambling can become a problem. That's why 789h has invested in a comprehensive responsible gaming framework that gives players real control over their activity — not just a checkbox on a registration form.
Our responsible gaming tools are available to every 789h player at any time, free of charge, and without judgment. Whether you want to set a daily deposit limit, take a short break, or permanently exclude yourself from the platform, we make it straightforward and immediate.
Every tool below is available directly from your 789h account settings. No waiting period, no complicated process — just straightforward controls that put you in charge.
Set a maximum amount you can deposit into your 789h account per day, per week, or per month. Once a limit is set, it takes effect immediately. Increasing a limit requires a 7-day cooling-off period before it activates — decreasing one is instant.
Choose how long you want each gaming session to last. When your session limit is reached, 789h will display a reminder and log you out automatically. This helps you stay aware of how much time you're spending on the platform.
Set a cap on how much you are willing to lose within a given period. Once your loss limit is reached, you will be unable to place further bets until the period resets. This is one of the most effective tools for keeping your gaming within a comfortable budget.
Need a short break? Activate a cooling-off period of 24 hours, 48 hours, 1 week, or up to 6 weeks. During this time your account will be temporarily suspended and you will not be able to log in or place bets. The period cannot be shortened once activated.
If you feel that gambling is no longer fun and is causing harm, you can self-exclude from 789h for a minimum of 6 months or permanently. During self-exclusion, your account is fully blocked, all marketing communications are stopped, and you cannot create a new account.
Enable periodic on-screen reminders that show you how long you have been playing and how much you have wagered in the current session. Reality checks are a simple but powerful way to stay grounded and make informed decisions about your gaming activity.
Self-exclusion is a serious step and 789h treats it with the full weight it deserves. If you have decided that you need to stop gambling, here is exactly how the process works on our platform.
Access your account via the 789h Login page. If you are unable to log in, contact our 24/7 live chat support directly and request self-exclusion — no login required for this request.
Navigate to your Account Settings and select the Responsible Gaming section. You will find all available tools listed there, including the self-exclusion option.
Select a minimum 6-month exclusion or a permanent exclusion. We strongly recommend permanent exclusion if you believe gambling is causing serious harm to you or your family.
Confirm your request. Your account will be blocked immediately and you will receive a confirmation email. All promotional communications from 789h will be stopped at once.
789h encourages all self-excluded players to seek professional support. Our support team can point you toward counselling resources available in the Philippines to help you through this period.
The table below summarises how 789h's limit tools work, including how quickly changes take effect. This is designed to protect you — not to make things difficult.
| Limit Type | Decrease Takes Effect | Increase Takes Effect |
|---|---|---|
| Deposit | Immediately | After 7 days |
| Loss | Immediately | After 7 days |
| Session Time | Immediately | After 24 hours |
| Cooling-Off | Immediately | Cannot be shortened |
| Self-Exclusion | Immediately | Cannot be reversed early |
All deposit and loss limits on 789h are denominated in Philippine Peso (₱ / PHP). When setting your limits, think in terms of your actual monthly budget — not your ideal winning scenario. A good rule of thumb: never deposit more than you can comfortably afford to lose entirely.
Problem gambling can develop gradually and is not always easy to recognise in yourself. 789h encourages all players to be honest with themselves. If any of the following signs sound familiar, it may be time to use our responsible gaming tools or seek professional support.
Ask yourself these questions honestly. If you answer "yes" to two or more, we encourage you to use 789h's responsible gaming tools or speak with a professional counsellor.
789h is not the only line of support available to you. The following organisations provide professional, confidential assistance to individuals and families affected by problem gambling in the Philippines.
The Philippine Amusement and Gaming Corporation (PAGCOR) maintains a responsible gaming programme for players in the Philippines. PAGCOR's framework includes player protection guidelines, exclusion registries, and operator compliance standards.
The Department of Health (DOH) operates the National Mental Health Crisis Hotline, which provides free, confidential support for Filipinos experiencing mental health challenges — including those related to problem gambling and financial stress.
Our dedicated support team is available around the clock via live chat on the 789h platform. If you need to activate a limit, request self-exclusion, or simply talk to someone about your gaming habits, our team is trained to assist you with care and without judgment.
789h pledges to: enforce strict 21+ age verification on every account; provide free, accessible responsible gaming tools to all players; never market to self-excluded players; train our support staff in responsible gaming best practices; and continuously improve our player protection systems in line with PAGCOR-aligned standards.
We believe that a sustainable, trustworthy gaming platform is one that genuinely cares about the wellbeing of its players — not just their deposits. That is the 789h standard.
789h is here to give you a world-class gaming experience — slots, bingo, snooker, crash games, and more — all on a platform that genuinely has your back. Play smart, set your limits, and keep it fun.
21+ Gambling is for adults aged 21 and above only. Please play responsibly. If gambling is affecting your life, seek help.